Vendor Rules, Regulations, and Policies - kcorral
1. Vendor Eligibility:
- Vendors must be legal entities or individuals of legal age capable of entering into contracts.
- Products must adhere to ethical standards and comply with all applicable laws and regulations.
2. Product Listings:
- Vendors are responsible for accurate and detailed product listings, including descriptions, prices, and images.
- All animal products must be ethically sourced and comply with relevant animal welfare regulations.
3. Quality Assurance:
- Products must meet high-quality standards, and vendors are responsible for resolving any product-related issues promptly.
- Regular quality checks may be conducted to ensure compliance.
4. Shipping and Fulfillment:
- Vendors are required to fulfill orders promptly and provide accurate tracking information.
- Clear shipping policies, including estimated delivery times, must be communicated to customers.
5. Customer Communication:
- Vendors must respond to customer inquiries and concerns within a reasonable timeframe.
- Transparent communication is encouraged to build trust with customers.
6. Pricing and Discounts:
- Vendors have the autonomy to set their prices but must adhere to fair pricing practices.
- Discounts and promotions should be communicated clearly and honestly.
7. Compliance with Laws:
- Vendors must comply with all applicable local, state, and federal laws and regulations.
- Any product that violates legal standards will be promptly removed from the platform.
8. Ethical Treatment of Animals:
- Animal products must be sourced and processed ethically, ensuring the welfare of animals involved.
- Vendors must provide information on the sourcing and treatment of animals in product descriptions.
9. Prohibited Items:
- The sale of prohibited items, including illegal wildlife products, is strictly forbidden.
- Vendors must ensure that their products do not infringe on the rights of others or promote harm.
10. Dispute Resolution:
- Disputes between vendors and customers should be resolved amicably.
- The platform may intervene in disputes to ensure fair and just resolutions.
11. Termination of Vendor Account:
- Non-compliance with these rules and regulations may result in the suspension or termination of a vendor’s account.
12. Amendments to Policies:
- kcorral reserves the right to update or modify these rules and policies with prior notice.
By participating as a vendor on kcorral, you agree to abide by these rules and regulations. Failure to comply may result in account suspension or termination.